SHIPPING POLICIES

ESTIMATE PROCESSING TIME : 7-10 Business days, please know each T-shirt is personalized and it might take a while to complete specially when there are many Orders. We appreciate your patience and understanding. 

"business days" are Monday - Friday excluding Holidays.

SHIPPING POLICIES  

  • All flat-rate shipping fees are applied based on the weight of the order, the destination, and the service type. In some cases, the flat-rate charge may exceed actual shipping costs. Shipping time shown is an estimate, and does not include order processing time.  

 SHIPPING WITHIN THE UNITED STATES 

  • We offer free standard shipping on all orders over $100 within the United States. Orders with subtotals under $99 ($99.99 and under) will incur a flat-rate shipping fee. Your order’s subtotal must be $100 or more after discounts are applied, before taxes and fees, to qualify. Orders with Free or Standard shipping are shipped by the carrier of our choice.  
  • Expedited Shipping is offered through FedEx for an additional cost. Please note that expedited orders received after 12:00 p.m. CST will ship the following business day.   
  • To avoid shipping delays, please make sure you enter your complete and correct address for USPS.  

CANCELLATIONS 

we offer cancellations of your order within 24 hours of purchase. If you decide to cancel after this time frame, the form of refund is store credit. If your order is outside of the current TAT (it is taking us longer than usual to fulfill) your order can be cancelled. Thank you for understanding!

ADDRESS CHANGES 

Address changes need to be done within 3 days of ordering via EMAIL. After this point, there is no guarantee we will be able to change the address before shipment and the responsibility falls on the customer.

 

EXCHANGES & RETURNS

For custom made items (any custom order tailored to you) all sales are final. These items are handmade with lots of love and carefulness, and they are made JUST for you and cannot be re-sold. The customer is responsible for return shipping. Items cannot have pet hair, smell of smoke or be otherwise not resell-able. LHW reserves the right to refuse an exchange or credit if these qualifications are not met.

Sale items, Clearance items, wholesale and shoe are final sale, no exchanges or refunds.
In cases of damage during shipping, please contact us as the above may not apply.
Ultimately, we strive to resolve any issues quickly and to the satisfaction of the customer.